The Customer Portal allows you to view and manage your personal details and contracts at any time.

You can now register in a few easy steps. Please select one of the following registration options:

  1. E-mail and contract number (recommended)

    You can find your contract number in your documents or on your account statement. Please enter the e-mail address you gave when concluding the contract.

    If you did not specify an e-mail address at the time of concluding the contract, please select the option "Contract number and mandate reference number".

  1. Contract number and mandate reference

    You can find your contract number in your documents or on your account statement and your mandate reference on your account statement.

Please select your access details

Please state which access details you wish to use to log in to the Customer Portal in future:

Please observe the following criteria when entering the password:

    Registration failed

    Based on the information you entered, we cannot find an entry and unfortunately cannot identify you as a customer.

    Please complete the registration again and check that your details are correct.

    If you continue to have problems, please contact our customer service via chat, by phone +49 (0)511 71280-123 or by e-mail

    You are already registered

    You have already registered with your data in the customer portal. Log in with your registered email address and your password.

    If you do not remember your password, use our "forgot password" function. We will send you a message to your email address so that you can quickly access your account again.

    Wichter Hinweis

    Anhand Ihrer eingegebenen Daten konnten wir feststellen, dass Sie bereits im Kundenportal registriert sind, jedoch über eine andere Vertragsnummer. Bitte beantragen Sie eine Zusammenlegung der Verträge, damit Sie sich über das bereits registrierte Benutzerkonto anmelden können und alle Verträge einsehen können.

    Ihr Wunsch auf Zusammenlegung der Verträge

    Vielen Dank. Wir haben Ihren Wunsch auf Zusammenlegung Ihrer Verträge erhalten. Wir prüfen den Vorgang und melden uns per E-Mail innerhalb der nächsten Werktage über die von Ihnen im Kundenportal hinterlegte E-Mail-Adresse.

    Your registration

    You will shortly receive an e-mail with a confirmation link at the following e-mail address:

    Click on the confirmation link in the e-mail to complete the registration process.

    Why will you receive an e-mail?
    This allows us to verify that your e-mail address was entered correctly.

    Haven’t received an e-mail?

    Your details are being checked

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